Privacy Policy
Who processes the data?
1. 'we'
| Company name: | Duran Interiors B.V. |
| VAT number: | NL860850523B01 |
| Adress: | Nering Bögelweg 119, 7418, Deventer |
| Email address: | sales@duran.nl |
| Phone number: | +31 (0)570 83 27 13 |
The GDPR also designates us as data controllers. This means, in short, that we decide what data is collected, how and by what means it will be collected, as well as why we do all this.
2. Who will help us?
In line with GDPR regulations, we collaborate—where necessary—with carefully selected data processors. These trusted partners process certain personal data on our behalf and under our responsibility.
You can rest assured that all our processors are fully committed to complying with applicable privacy laws and to respecting our policies. Transparency is key, which is why we’re pleased to provide you with a brief overview.
Our website operates on the reliable infrastructure of Hostinger.
| Company name: | Hostinger, UAB |
| VAT number: | LT100007381511 |
| Adress: | Švitrigailos g. 34, LT-03230 Vilnius Litouwen |
| Phone number: | +370 645 03378 |
In addition to all these processors, we use some plugins that sometimes process data as well. Rest assured, as with our processors, we only use plugins that are explicitly GDPR compliant. A list: Google Analytics, Facebook Pixel.
What data are we actually collecting?
1. The "categories of data."
A heavy GDPR term for what “types of data” we need. A small overview:
WEBSITE
| Email address | |
| Name | |
| Phone number | |
| Location data | |
| IP-Adress |
2. Why do we collect this data?
We don’t do this for no reason, of course. The idea is that by collecting your data we can provide you with an optimal experience on our website.
- We make sure the experience on our website is as safe as possible. Therefore, we use the data to monitor our website to ensure that everything runs smoothly. This is also how we try to avoid fraud and other bad intentions.
- We also like to keep you informed about our products and services. That’s why we send you an email very occasionally. Sometimes a promotion, sometimes just a news item. Some people also know this as direct marketing, but don’t worry! The emails always contain a link to remove yourself from our database.
- Personal data/Cookies may be used for personalization of ads on the first layer of Consent notice
- Google Analytics collects data for us so that we can gain our own insights into the audience visiting our website. Statistical data collection, it’s called. IP address, which pages were visited, a geographical location of the visitor and the time of visit are processed.
- The Facebook Pixel collects data for us so we can properly organize our marketing efforts. This allows us to show the right message to the right people on Facebook without ever knowing your account. The fewer parties processing data, the less chance of loss.
What can you do? What are your rights?
1. Right of access
Your data remains yours, of course. You can therefore ask us at any time to inspect the data we have collected from you and how, why and for how long we have processed it. All this in the broadest sense. You will know exactly how we review your data and what happens to it. Send your request for access to sales@duran.nl and we will send you everything we have within 1 month of the request.
2. Right to correct and delete personal data
You can always have your data corrected or deleted. This may be necessary for example when you move or create a new email address. WEBSHOP: You can change most of your data via your user profile. WEBSITE: If you want to delete or change data, please send your request to sales@duran.nl.
Some data unfortunately cannot be deleted just like that. We are talking about data that we have to keep based on a legal obligation (e.g. accounting) or on an agreement (e.g. we still have to deliver your package).
Of course, data that would ever have been processed in an unlawful manner will be deleted as soon as possible. Any other request will be granted without unreasonable delay.
3. Right to restrict or object to data processing
If you have submitted a request for erasure, we check the data for accuracy, the data has been processed unlawfully, or the data is necessary for a legal claim, you can request a restriction of processing. You address this request to sales@duran.nl and we will restrict processing within one month.
Do you not want us to process your data? Then object via sales@duran.nl and we will stop processing your data as soon as possible (within 1 month after the request). Exceptions to this are again the data we have to keep based on a legal obligation (e.g. accounting) or based on an agreement (e.g. we still have to deliver your package).
4. Right to data portability
You have the right to obtain the data you have provided to us in a structured, common and machine-readable form. This allows you to transfer the data to another data controller.
5. Right to withdraw consent
Your consent may be revoked at any time. Naturally, this only affects the data that we have obtained on the basis of your consent. The data that we obtain or must keep on the basis of a legal obligation (e.g. bookkeeping) or on the basis of a contract are thus excluded.
6. Complaints
Complaints about how we process your data should be reported to the Belgian Commission for the Protection of Privacy (https://www.privacycommission.be/nl).